Krystal M. Deakin
5002 W 6600 S
West Jordan, UT
435-840-8070
E-Mail: deakin.krystal@gmail.com
Objective: To obtain a position that enables me to utilize my skills, and to serve my company while assisting in its growth and progress.
Profile:
× Over eight years experience in customer service and sales skills.
× Strong analytic and problem solving skills.
× Thorough and well organized in completing projects.
× Ready and willing to assume responsibility.
× Able to approach problem solving with flexibility and innovation.
I am an excellent customer service related employee. I believe in treating people with genuine concern. I have found that setting a good example and treating others with respect and empathy are qualities that have served me well.
Synopsis of Major Professional Experience:
Clearlink Nov 2010-Current
Recruiter/Sales
Pre-screen candidates to determine if they are a fit by following our process, which includes resume review, phone interview, initial face to face interview, final interview with department manager or lead. Set up expectations for candidates who are offered a position for training and first day of employment. Identify and implement productive and proactive sourcing, and selection strategies (online advertising, event sponsorships, on-campus events, social media and traditional media, and other networking ideas).
Fitness 19 Oct 2009-Oct 2010
Club Coordinator/Manager: My responsibilities as Club Coordinator included sales of memberships and personal training as well as tours of the gym and providing company information, bi-weekly payroll, taxes, membership data entry, running monthly membership dues, daily bank deposits, knowledge of Quickbooks and Excel, organizing event give-a-ways, marketing and sourcing for new members, and managing a staff of about 10 employees at a time as well as attending monthly meetings with the owner of the company.
Discover Financial May 2008-June 2009
Customer Service Representative: I responded to telephone inquiries. Assisted card members with questions, requests or concerns in regards to their account, putting customers at ease and help them to enjoy the benefits of their card. Entered information from telephone contacts into the computer under member’s account using Discover Financial’s proprietary software. Maintained the privacy of member’s personal information.
O’Currance Teleservices Oct 2005-June 2008
Customer Service/Clerical Service: I performed computer entry of data, general clerical duties and customer service. Answered customer’s questions and persuaded them to join the company. I took sales calls for many different clients.
Education:
Tooele High School August 2003-June 2007 High School Diploma
Jordan Tech August 2006-June 2007 Dental Assisting
Weber State Univ. August 2007-April 2008 Degree in Progress
References available upon request
